WE@WORK

Your Hotel Innovation & Risk Manager 

A ground-breaking Approach to enhance Bottom Lines based on real-time alignment between Customer Expectation & Employee Engagement
UNDERSTAND
REAL-TIME RISK-BASED 
CUSTOMER EXPECTATION 
TRANSLATE INTO
RISK-FREE ACTIONABLE
EMPLOYEE ENGAGEMENT
WE@WORK provides a solution package that features the following: 

ConFIDENTIAL

Your information stays completely confidential

REAL-TIME

All databases are real-time & hypothesis-free

ACTIONABLE

Analysed & costed innovations & risks are turned into actionable strategies

TECH-ALIGNED

Tools are tech-aligned to reduce workloads & errors

How to use WE@WORK?
5 engagement steps throughout 3 consecutive months
  • Map out the most relevant customer-related risks in Triadvisor, Agoda & internal customer relation system
  • Calculate costs of customer dissatisfaction  risks with regard to 4P employee engagement Pyramid (Problem - Procedure - People -Policy) 
  • Provide tailored employee engagement for best result-oriented 4P customer expectations 
  • Engage leadership in making actionable decisions for filled customer-engagement gaps & better innovations at work
  • Reflect engagement  results  with tech-aligned tools in 3 consecutive months

WHAT PEOPLE SAY

LUKE NGUYEN

CELEBRITY CHEF

WE@WORK is a very interesting tool that provides accurate  & hypothesis - free customer expectations  in alignment with employee engagement

JOHAN LINDHOLM

CEO - T&T HOSPITALITY

WE@WORK is the most creative tool to test our hotel efficiency  and  human governance at the highest level of agreement among our team

ANNA FEI

HR MANAGER - CLUB HOTEL 

We saved  USD300000 for better  customer surveys and employee trainings inspired by WE@WORK. Previously wrong ways of doing costed us arms and legs and in many cases totally just a waste 

Register now to get WE@WORK brochures for more information

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Respect Vietnam promotes innovative & sustainable workplace solutions in the face of global changes

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